PRIVACY POLICY
We recognise the importance of maintaining your privacy. We value your
privacy and appreciate your trust in us. This Policy describes how we treat
user information we collect on https://ekom.com and other
offline sources. This Privacy Policy applies to current and former visitors to
our website and to our online customers. By visiting and/or using our
website, you agree to this Privacy Policy.
INFORMATION WE COLLECT
Contact information: We might collect your name, email, mobile number,
phone number, street, city, state, pin code, country and IP address.
PAYMENT AND BILLING INFORMATION:
We might collect your billing name, billing address and payment method
when you make a purchase. We NEVER collect your credit card number or
credit card expiry date or other details pertaining to your credit card on our
website. Credit card information will be obtained and processed by our
online payment partner.
INFORMATION YOU POST :
We collect information you post in a public space on our website or on a
third party social media site belonging to us.
DEMOGRAPHIC INFORMATION:
We may collect demographic information about you, products you like,
products you intend to purchase ,or any other information provided by you
during the use of our website. We might collect this as a part of a survey also.
OTHER INFORMATION :
If you use our website, we may collect information about your IP address and
the browser you’re using. We might look at what site you came from,
duration of time spent on our website, pages accessed or what site you visit
when you leave us. We might also collect the type of mobile device you are
using, or the version of the operating system your computer or device is
running.
WE COLLECT INFORMATION IN DIFFERENT WAYS :
We collect information directly from you : We collect information directly
from you when you purchase any product from us. We also collect
information if you post a comment on our websites or ask us a question
through phone or email.
WE COLLECT INFORMATION FROM YOU PASSIVELY :
We use tracking tools like Google Analytics, Google Webmaster, browser
cookies and web beacons for collecting information about your usage of our
website.
WE GET INFORMATION ABOUT YOU FROM THIRD PARTIES :
For example, if you use an integrated social media feature on our websites.
The third party social media site will give us certain information about you.
This could include your name and email address.
USE OF YOUR PERSONAL INFORMATION :
WE USE INFORMATION TO CONTACT YOU :
We might use the information you provide to contact you for confirmation of
a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions : We might
use your information to confirm your order/manage your requests.
We use information to improve our products and services : We might use
your information to customize your experience with us. This could include
displaying content based upon your preferences.
We use information to look at site trends and customer interests : We
may use your information to make our website and products better. We may
combine information we get from you with information about you we get
from third parties.
We use information for security purposes : We may use information to
protect our company, our customers, or our websites.
We use information for marketing purposes : We might send you
information about special promotions or offers. We might also tell you about
new features or products. These might be our own offers or products, or third
party offers or products we think you might find interesting.
We use information to send you transactional communications.We might
send you emails or SMS/WhatsApp about your account or a purchase.
We use information as otherwise permitted by law.
SHARING OF INFORMATION WITH THIRD PARTIES :
We will share information with third parties who perform services on
our behalf : We share information with vendors who help us manage our
online registration process or payment processors or transactional message
processors. Some vendors may be located outside of India.
WE MAY SHARE INFORMATION IF WE THINK WE HAVE TO IN ORDER TO
COMPLY WITH THE LAW OR TO PROTECT OURSELVES :
We will share information to respond to a court order or subpoena. We may
also share it if a government agency or investigatory body requests. Or, we
might also share information when we are investigating potential fraud.
We may share your information for reasons not described in this policy.We
will tell you before we do this.
EMAIL OPT-OUT :
You can opt out of receiving our marketing emails.To stop receiving our
promotional emails, please follow the unsubscribe instructions provided in
any of the communications. Please note that once we receive your request, it
may take an additional period of time for your opt-out to become effective.
Even if you opt out of getting marketing messages, we will still be sending
you transactional messages through email and SMS about your purchases.
THIRD PARTY SITES:
If you click on one of the links to third party websites, you may be taken to
websites we do not control. This policy does not apply to the privacy
practices of those websites. Read the privacy policy of other websites
carefully. We are not responsible for these third party sites.
CONTACT US :
If you have any questions about this Privacy Policy, the practices of the
Company or your dealings with the Website, you can contact us via the links
at the bottom of the page.
UPDATES TO THIS POLICY :
This Privacy Policy was last updated on 25.01.2021. From time to time we
may change our privacy practices. We will notify you of any material
changes to this policy as required by law. We will also post an updated copy
on our website. Please check our site periodically for updates.
JURISDICTION :
If you choose to visit the website, your visit and any dispute over privacy is
subject to this Policy and the website’s terms of use. In addition to the
foregoing, any disputes arising under this Policy shall be governed by the
laws of India.